KM

Writing

On thinking

First principles vs. pattern matching — and how to tell which one you're doing

Most of us are pattern-matching far more often than we think we are. Here's a test you can run on yourself.

On execution

Insight without action is a hobby

The gap between knowing and doing is wider than most product people want to admit. Why insight that doesn't change behavior is just intellectual entertainment.

Product sense

What a casino's slot machine layout teaches you about product intuition

I open every metrics course with a casino puzzle. Here's why — and what it reveals about how product intuition is actually built.